Home Safety Checks Ltd ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, store and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Home Safety Checks Ltd is registered in England and Wales. Our registered office is at 12 Safety Street, London EC1A 1BB. We are the data controller for the personal information you provide to us.

2. What Data We Collect

Name, email address, phone number and postal/postcode when you request a quote or booking
Property address and details provided for inspection purposes
Payment information (processed securely via our payment provider — we do not store card details)
Website usage data collected via cookies and analytics tools (see Cookie Policy)

3. How We Use Your Data

To process and confirm your inspection booking
To issue safety certificates and reports
To send appointment reminders and follow-up communications
To send marketing communications (only with your consent — you can opt out at any time)
To improve our website and services using anonymised analytics data

4. Legal Basis for Processing

We process your data on the following legal bases: contract performance (to fulfil your booking), legal obligation (to comply with regulatory requirements), and legitimate interests (to improve our services). Where we send marketing emails, we rely on your consent.

5. Data Retention

We retain inspection records for 6 years in accordance with our legal and regulatory obligations. Marketing preferences are retained until you withdraw consent.

6. Your Rights

Under UK GDPR you have the right to: access your personal data; correct inaccurate data; request deletion; restrict or object to processing; and data portability. To exercise any right, contact us at privacy@homesafetychecks.co.uk.

7. Cookies

We use cookies to analyse site traffic and improve your experience. For full details see our Cookie Policy.

8. Contact

For any data protection queries contact our Data Protection Officer: privacy@homesafetychecks.co.uk or write to us at 12 Safety Street, London EC1A 1BB. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Privacy Policy